percepteur/perceptrice

Appellation affichée sur ZipRecruiter - Senior Collector - Third Party Collections

Publiée le 20 décembre 2024 par Renseignements sur l’employeur The FDR Group of Companies

Renseignements sur l’emploi

<h3>Job Description</h3><div>Job Description<div>Senior Collector - Third Party CollectionsFinancial Debt Recovery Ltd. is a leading single provider for all corporate credit and revenue management needs, focused on collection services for accounts in a working environment where collectors are motivated and encouraged to perform. An on-going training program focuses on ensuring their successes. We are currently growing our Richmond Hill operations and are looking to augment our existing recovery team.Full Time- Permanent - ONSITE Schedule: Monday, Wednesday & Thursday: 8:30AM- 5:00PM Tuesday: 8:30AM- 7:30PM Friday: 8:30AM - 4:00PM Plus, one Mandatory Saturday shift per month: 8:30AM- 12:00PM Salary: Competitive salary and health benefits plus commission and bonuses.Senior Collection SpecialistFinancial Debt Recovery Ltd. is seeking highly experienced Senior Collection Specialists to join our dynamic team specializing in 3rd Party collections. The ideal candidate will have a proven track record in effectively managing accounts receivable, negotiating payment arrangements and maintaining compliance with all relevant regulations.Ideal candidates will use their experience to be the driving force behind our intermediate and junior collection staff, while meeting monthly deliverable targets.Responsibilities<ul><li>Initiating outbound calls, receiving inbound calls from consumers</li><li>Create and maintain working relationships with debtors to ensure success</li><li>Understand scenarios involving debtors' lack of ability and/or intent</li><li>Develop and implement solutions to cure accounts in an efficient and time-sensitive manner</li><li>Meet call volume and duration goals each day</li><li>Keep track of progress toward targets</li><li>Skip tracing will be required</li><li>Excellent attention to detail and organizational skills</li></ul>Qualifications<ul><li>3+ years' collections experience; 1st or 3rd party, retail or purchase paper</li><li>High energy, a positive attitude, be a team player and motivated by money</li><li>Sound judgment and decision-making skills</li><li>Able to achieve results based on individual and team goals</li><li>Must be willing to receive positive critique in order to enhance personal growth and performance</li><li>OSSD or equivalent</li><li>Motivated, self-starter mentality</li><li>Negotiation/sales skills required</li><li>Knowledge of CUBS or DRS systems are an asset</li><li>Bilingual is an asset</li></ul>Benefits & Perks<ul><li>Competitive salary, paid training, and a bonus and commission structure</li><li>Incentives and monthly contests: prizes, trips, rewards, employee appreciation and bonuses</li><li>Staff BBQ and Company Events</li><li>Free on-site parking</li><li>Group Benefits (health, life, dental insurance plan)</li><li>Paid time off.</li><li>Ongoing training and career advancement opportunities</li><li>Competitive salary with career advancement opportunities</li><li>Comprehensive health benefits, including Life and LTD insurance</li><li>Strong team culture</li><li>Management grooming</li></ul>Seize the opportunity to advance your career in financial services!Come join our team!NOTE: The Financial Debt Recovery is an equal opportunity employer committed to diversity and inclusion within the workplace. Accordingly, Financial Debt Recovery will provide accommodations throughout the recruitment, selection and/or assessment process or during employment to applicants with disabilities. If you require accommodation at any time throughout your recruitment, selection/assessment or employment thereafter, you should contact the HR department and advise. Subsequently, Financial Debt Recovery shall make every reasonable effort to provide ap